Frequently Asked Questions

Everything you need to know about shopping with Eagle Lights.

How long does shipping take for my order?

Standard domestic shipping typically takes 3-5 business days. International orders may take 7-14 business days depending on the destination and customs processing.

What is your return policy?

We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.

How do I know which size to order?

Each product page features a detailed size guide. We recommend measuring a similar garment you own to compare against our dimensions for the perfect fit.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

Are your materials sustainably sourced?

Yes, Eagle Lights is committed to ethical fashion. We use organic cotton and recycled polyester in over 80% of our current collection to reduce our environmental footprint.

Can I exchange an item for a different color?

Absolutely. If the item is in stock, you can initiate an exchange through our online portal within 30 days of delivery at no additional shipping cost.